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Chapter Officers
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2011-2012
President:
Linda Kwolek, CPCU
Penn National Insurnace Co
Phone: 412-247-4556
E-Mail: lkwolek@pnat.com
President Elect:
Jon Heledga, CPCU
Liberty Mutual
Phone: 800-222-8890 X422
E-Mail:jon.helegda@libertymutual.com
Treasurer:
Susan Van Horn, CPCU
Prosperity Insurance LLC
Phone:412-904-1284
E-Mail: susan@prosperityinsurancellc.com
Vice President:
Keith Mulvihill, CPCU
Rawle and Henderson, LLP
Phone:412-261-5707
E-Mail: kmulvihill@rawle.com
Secretary:
Brian Ball, CPCU
Ohio Casualty
Phone: 412-505-1508
E-Mail: brian.ball@ohiocasualty-ins.com
Immediate Past President:
Philip Kocher, CPCU
Web Page Admin Contact:
Marilyn Wood CPCU,CIC,ARM,ASLI,AMIM
Chubb Insurance Company
Phone: 412-456-8876
mjwood@chubb.com
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 Robert Reynolds Scholarship Winner Announced |
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NEW CHAPTER OFFICERS ELECTED
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 2012-2013 CHAPTER OFFICERS
President: Jon Heledga
President-Elect: Keith Mulvihill
Vice-President: Brian Ball
Treasurer: Mounir Kashkoush
Secretary: Sally Ann Krauss
Please give them your full support in the upcoming year!
We would also like to extend a special thank-you to our outgoing president, Phil Kocher! You did a great job!
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NATIONAL LAW REVIEW
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 WWW.NATLAWREVIEW.COM
The National Law Review is an on-line database and magazine which consolidates newsletters, legislative alerts and other industry news in one place. There is no log in to access the database. Developed by a former insurance executive and in-house corporate attorney, the NLR database is filled with articles that serve as great primers for legal research and are helpful in bringing non-attorneys quickly up to speed on emerging legal issues. New articles are being added to the database on a daily basis.
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Welcome to the Allegheny Chapter web site!
Welcome to the Allegheny Chapter CPCU Society’s website. Whether you’re a member, visitor, or candidate working toward your CPCU designation, I hope you will take the time to explore the site and see all the various resources and events our Chapter has to offer. Our mission is to be your premier source of property and casualty insurance industry enrichment. I encourage you to become involved in the Chapter. You’ll be able to network with other local insurance professionals, attend local educational seminars, and take advantage of career-building leadership opportunities. You can also take part in chapter community service projects. Again, welcome and please feel free to contact any of the officers if you would like additional information.
Linda Kwolek, CPCU
President, Allegheny Chapter
INSTALLATION DINNER
Allegheny Chapter of the CPCU Society
Annual Meeting and Installation of New Officers Dinner
Wednesday, May 16, 2012 at 5:30 pm
Grand Concourse at Station Square
Our annual meeting and new officer installation dinner will be held at the Grand Concourse on Wednesday, May 16, 2012. Bob Siems, our Chapter Governor, will be our presiding officer for the induction of our new officers. Cocktail reception will begin at 5:30 pm with dinner at 6 pm.
The Chapter heavily subsidizes the installation dinner. For the cost of $30, you will select one dinner option and enjoy an open bar. The Chapter subsidy is limited to paid members only. Other guests and non-paid members will be asked to pay the full cost of the dinner. Please contact Linda Kwolek at 412-247-4556 or lkwolek@pnat.com if are interested.
Please indicate your dinner choice, including payment, and return the form by Friday May 11th to:
Jon Heledga, CPCU
141 Elmhurst Drive
Moon Twp, PA 15108
If you decide to make payment the day of the event, you must complete the form and email to Jon.Helegda@LibertyMutual.com
Name _________________________ Telephone ____________________
Company _______________________ Email ________________________
_______ Petite Filet Mignon ________ Grilled Salmon/Chicken Combo
We look forward to seeing everyone!
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 ANNUAL GOLF OUTING ANNOUNCED |
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ANNUAL GOLF OUTING, AUGUST, 2012
Save the date for Friday, August 10th as the Chapter hosts another fun filled golf outing at Meadowink Golf Club in Murraysville, PA. More details to follow - you do NOT have to be a member to attend! Bring your friends!
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HOLIDAY LUNCHEON AND GROCERY GIFT CARD DRIVE
Our annual Chapter Holiday Luncheon and Chapter Good Works Project, the Grocery Gift Card Drive, was held at the Grand Concourse Station Square on Wednesday, December 14, 2011.
This holiday season we again supported the Greater Pittsburgh Community Food Bank. President Linda Kwolek presented our check of $500 to Sharon Tragesser, HR Director, Greater Food Bank.
The Chapter and Greater Pittsburgh Community Food Bank wish to thank everyone for their generous donations!

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LOCAL JOB POSTING Job Description UPMC LOSS CONTROL REPRESENTATIVE WORKERS' COMPENSATION AND SAFETY SERVICES RISK CONTROL MANAGER
Interested candidates can apply on the UPMC.COM website and use job numbers to apply.
JOB ID FOR LOSS CONTROL REPRESENTATIVE WC: 2013651
JOB ID FOR SAFETY SERVICES/RISK CONTROL MANAGER: 2013649
Posted 3/11/12
LOCAL JOB POSTING Job Description Insurance Administrator with GENCO ATC
Location: Blawnox, PA
REQUEST #3604
GENCO ATC has an immediate opening for an Insurance Administrator in our Legal Department at our headquarters in Blawnox, a suburb of Pittsburgh. This position reports to the Director of Risk Management – Legal Department and will provide technical and administrative support.
The Insurance Administrator is responsible for:
· Maintaining all insurance policies and records
· Processing all insurance claims which may include property, casualty, crime, auto or other lines of insurance coverages as needed
· Maintaining all records related to the claims and also submit related information to management as required
· Providing administrative support to Risk Management Team and participate on special projects as required by the Legal Department
· Working with insurance brokers, companies and third party providers with respect to policies, claims and premiums
· Obtaining insurance certificates and information as needed by working with multiple departments/facilities
· Developing and maintaining records as required to develop renewal information and completion of insurance applications
· Identifying potential liabilities and risk of loss suggesting risk management solutions to management
The successful candidate will have:
· Degree in Business Administration, Public Administration or related discipline
· Five or more years experience in a professional work environment
· CPCU or ARM preferred
· Knowledge of the property, marine, and insurance marketplace
· Advanced knowledge with MS Office Word, Powerpoint, Excel and Outlook
· Excellent organizational skills, analytical skills and high level of attention to detail
· Excellent written and verbal communication skills
· Ability to prioritize, multi-task and work in a deadline driven environment
GENCO ATC Teammates should apply by visiting the Internal Positions link on the Careers page at http://www.genco.com/Careers-GENCO/careers.php
Posted 2/16/2012
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 ALL INDUSTRY DAY A GREAT SUCCESS! |
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 The Allegheny Chapter of the CPCU Society Proudly Presented…
ALL INDUSTRY DAY WEDNESDAY, OCTOBER 5th at the SHERATON STATION SQUARE from 9:00-1:30
This day recognized the following individuals who attained the CPCU designation in 2011:
Michael Baca of WN Tuscano Agency;
Kimberly Edsall of American Mining Ins Company;
Michael Mayer of Ohio Casualty;
Patricia Mulcahy of Penn National;
Bridgette Pentrack of S&T- Evergreen Insurance;
Daniel Taylor of Margolis Edelstein;
Sheryl Zidek of State Farm Insurance;
This year's All Industry Day topic was: Pennsylvania Fair Share Act: Joint and Several Liability Revisited. The morning program will focus on how the Pennsylvania Fair Share Act, which modifies Pennsylvania joint and several liability, will affect lawsuits, insurance pricing, and insurance limits.
We wish to thank our panel speakers who were:
Brian S. Kane, J.D., Dapper, Baldasare, Benson, Behling & Kane, P.C.
Daniel R. Gigler, J.D., Gigler Mediation
James S. Ehrman, J.D., Margolis Edelstein
We are very grateful to this wonderful panel of legal professionals who devoted their time to make our program a success. In appreciation for their generosity, we made dontations to their charities of choice: Glade Run Luthern Services; Mt Lebanon Veterans Memoral; and National Alliance of Mental Helath.
Unfortunately our luncheon speaker, Robert L. Siems, J.D., M.B.A., CPCU, Law Offices of Robert L. Siems, and the East Central Region Chapter Governor for the CPCU Society, was unable to attend. We wish to thank George Krauss and Jack Harmon for kindly stepping in.
This program was filed for three (3) Continuing Education (CE) credits with the Pennsylvania Insurance Department.
Additional thanks to the All Industry Day Chairperson, Jon Helegda, who did a tremendous job!
We also want to thank everyone on the committee and all our wonderful sponsors in our program book.
Rawle & Henderson, LLP; Rodgers Insurance Group; Willis; Tuxcano Agency; Penn National Insurance: Allied Insurance Brokers; The Magellan Group, Inc;The Motorist Insurnace Group; Henderson Brothers; Ohio Casualty, G.S. Jones Restoration; DVUA Pittsburgh; Marsh; The Bank of New York Mellon; Bituminous; Chubb; and The Insurance Club of Pittsburgh
SEE PHOTOS on Chapter Photo Tab
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 Officer Installation Meeting |
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 A QUESTION OF ETHICS Do Employees Need Training in Ethics?
Organizations and businesses of all types have never
before been more interested in workplace ethics. The
majority of U.S. companies provide some type of ethics
training. Companies are ultimately responsible for the
actions of their employees. Even with increased interest
in ethics, the commonsense instinct of right and wrong
seems to be challenged at an increased level.
To recognize the size and scope of the issue, we need
to first identify potential workplace dilemmas and
then develop an appropriate training model. Every
organization would approach training and developing
its ethical culture using a different strategy, depending
on number of employees, type of industry and other
defining characteristics. The training could include the
basics of understanding generally accepted industry
practices; learning the best practices within the industry
or discipline; training employees to understand the laws,
rules and government regulations that affect their work;
and how the organization is perceived by the public.
Ethics training helps to sensitize employees to possible
ethics problems and reinforces company culture.
Employees need to know where the boundaries are,
and it’s the management’s responsibility to lead that
process. Organizations and employers that ethically train
employees will improve their bottom line and employee
productivity. A uniform ethical workplace environment
will result in higher productivity with a stronger sense of
trust between employees and management. The training
will help to lower incidents of legal problems and lawsuits
both internally and externally.
Ethics training teaches employees about making choices
that are morally based. Many industries, including
insurance, require adherence to government regulations.
These regulations may include licensing laws; continuing
education, including ethics; experience requirements;
and bonding requirements. Many companies also support
their employees’ membership in a professional society
or organization that encourages ethical behavior and
provides resources for ethics training. This training
encourages the value of being honest, having mutual
respect for fellow employees and all members of society,
and developing and building trust with others.
How Ethics Is Communicated
All training begins with communication. Organizations use
employee manuals to inform employees of company rules,
regulations and guidelines. This might include a company
code of conduct. Leaders need to explain their policies,
and practice fairness in their interpretation. For example,
many companies today employ the use of social media as a marketing strategy. Employers should have clear written
policies and guidelines — acknowledged by employees —
to provide for its appropriate and ethical use.
Human resource departments have responsibility to
help explain ethical expectations to employees. Smaller
companies may use an immediate supervisor to convey
company expectations. Employers can develop an ethics
training checklist to provide a road map to problem issues.
Managers and leaders need a practical and moral approach
to ethical training, not primarily for social critics and
academics, but for every day decision-making situations.
CPCU Society Support
A great model for companies and organizations in
providing ethical and moral leadership is our own CPCU
Society. The inspiring words of our CPCU oath, simple and
to the point, provide the cornerstone of an ethical culture.
The Society’s Ethics Committee has many resources,
including articles and programs, for members to get
practical information about workplace ethics.
Conclusion
Every company has an obligation to communicate and
educate its workforce to do the right thing for others. This
will not only reflect an ethical and moral company, but a
successful one as well.
Editor’s note: The opinions expressed in this column are
those of the author and do not necessarily reflect the
views of the CPCU Society membership, the Society’s
Ethics Committee or the author’s employer. If you have
suggestions for upcoming articles or comments about the
“Question of Ethics” column, please contact William F.
Traester, CPCU, at wtraester@archinsurance.com.
Anthony W. Bucci Jr., CPCU, AIS,
is president of Bucci Insurance Group.
He has been a member of the CPCU
Society’s Ethics Committee since 2009.
Bucci was a Society chapter governor
from 2006 to 2009, and president of the
Rhode Island Chapter in 2005–2006.
CPCU news • February/March 2011 5
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 2011-2012 Schedule of Events |
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| Date | Event | Location |
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| Feb 2012 |
Ethics & Business |
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| April 2012 |
Joint Meeting with RIMS |
Sheraton Station
Square April 10
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| May 2012 |
Officer Installation Dinner
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Grand Concourse
Wed May 16
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| Aug 10, 2012 |
Annual Golf Outing |
Meadowink |
| Oct 2012 |
All Industry Day |
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 CPCU ALL INDUSTRY DAY PHOTO 2010 |
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 It is important for us to increase the visibility and awareness of the CPCU designation. As CPCU's it is incumbent upon us to promote the designation, demonstrate our commitment to ethics, showcase our relevant insurance experience and practical knowledge. "SPREAD THE WORD" about your CPCU designation! Being a CPCU sets you apart in the Property-Casualty insurance industry. You will also be a role model for those seeking the designation.
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